Who are we?
The Commonwealth Bank is one of Australia’s leading banking and financial services providers. We also have businesses offshore, including New Zealand, Asia and the UK.
Our first branch opened in Melbourne in 1912 and we have been growing and changing ever since. From one branch and 12 staff we now have more than 130,000 distribution points across Australia and approximately 35,000 staff.
Our vision and aspiration
The Bank’s vision is to be Australia’s finest financial services organisation through excelling in customer service.
We aspire to:
have people that are ‘engaged, passionate and valued’
provide ‘a service experience our customers appreciate’
deliver ‘top quartile returns’ to our shareholders
be ‘respected and admired’ in our community
We want to be the financial services organisation chosen by customers because of our outstanding customer service. Ultimately, we want to be known as a great company to bank with, work in and invest in.
What do we do?
We provide banking and financial services that include: retail, premium, business and institutional banking, funds management, superannuation, general and life insurance and broking.
How do we provide our services?
With a distribution network of over 1,000 branches and service centres, 3,200 ATMS, 13,5000 EFTPOS terminals, 3,800 agencies and 24 hour telephone and internet banking we’re available when you need us.
What about our People?
Our people are committed to helping our customers manage their finances and build their wealth. Whether we’re processing a transaction, finalising a loan, providing financial and risk advice or developing a new product, our focus is to make sure we provide the best possible service to our customers and meet their financial needs
As one of Australia’s largest employers, we’re committed to providing a rewarding, challenging, fair and safe experience for all our staff. What does this mean?
We value our staff and their contribution to our success by offering attractive salaries, bonus payments and an employee share plan.
Our staff also enjoy a broad range of benefits such as reduced fees on banking, lending and insurance products, membership to a competitive health fund, and discounted rates on lifestyle and leisure products such as hotels, airfares, mobile phones and software.
Family friendly and flexible work practices are provided through arrangements such as maternity, paternity, adoption and carer’s leave, job share, working from home and career break. Additional flexibility is provided by offering staff the option of extending maternity, paternity and adoption leave on half pay, and purchasing up to four weeks extra leave per year.
The Bank is also expanding availability of child care places for our employees’ children and has established nursing mothers’ retreats for staff or their visiting partners and babies.
We support our staff and provide them with opportunities to develop their careers by providing them with learning opportunities, nationally recognised financial services qualifications, access to tertiary study assistance and on the job training opportunities through secondments and key projects.
Our people are treated with dignity and respect and their diversity of ideas, work styles, perspectives and experiences are valued and encouraged when contributing to their team’s goals.
The Bank is recognised as an Employer of Choice for Women (EOCFW), a status we’ve been able to maintain since the award’s inception in 2001.
Through our Employee Assistance Program, employees and their immediate families are provided with a professional, confidential, short-term counselling service that can help those facing personal, family or employment related problems.
The Bank’s Commitment to Health and Safety encourages Bank-wide leadership and commitment to continuous improvement and assessment of our OH&S practices.
Come and work with us
To find out more about the opportunities and careers we have on offer visit our website www.commbank.com.au. When you’ve found the role you want, lodge an application online.